Bitpanda Review 2024

Bitpanda Review

Bitpanda review summary

Bitpanda has successfully redefined the investing experience by crafting a user-centric, inclusive platform tailored to accommodate individuals with diverse financial backgrounds and knowledge levels. This commitment to accessibility allows users to confidently navigate the world of investing, regardless of their prior experience or expertise. With Bitpanda, everyone has the opportunity to take charge of their financial destiny.

One of Bitpanda’s most notable strengths lies in its extensive array of investment options, which caters to a broad spectrum of interests and financial goals. By offering a versatile selection of assets, including stocks, cryptocurrencies, precious metals, commodities and crypto indices. Bitpanda enables users to construct a personalized investment portfolio that aligns with their unique aspirations and risk tolerance.

In addition to its diverse investment choices, Bitpanda is equipped with an array of powerful features designed to streamline the investing process and optimize user experience. From automated savings plans to multiple payment and payout providers, Bitpanda users enjoy a seamless, intuitive journey as they grow their wealth and work towards their financial objectives.

Bitpanda’s unwavering dedication to accessibility, combined with its comprehensive investment offerings and robust features, makes it an outstanding platform for anyone eager to confidently embark on their investing journey. Don’t hesitate to discover the Bitpanda advantage and start shaping your financial future today.

  • Web Address:
  • Fiat Currencies: EUR, USD, GBP, CHF, TRY, PLN, HUF, CZK, DKK, and SEK
  • Cryptocurrencies: BTC, ETH, XRP, LTC, BCH, DOGE, SHIB, SOL, AVAX & 200+ more
  • Mobile app: Yes
  • Trading Fees: 1.49%*
  • Fiat Deposit Fees: 0%
  • Crypto Deposit Fees: 0%*
  • Crypto Withdrawal Fees: 0%*
  • Fiat Withdrawal Fees: 0%*
  • Deposit Methods: SEPA & Bank transfer (ACH), Debit card, Credit card, Cryptocurrency
  • Bitpanda Security: Bitpanda sets itself apart by being fully transparent, acquiring licenses that subject it to scrutiny from multiple financial market authorities, and regularly validating its funds and business practices through external parties.

Bitpanda history overview

Bitpanda emerged as a trailblazer in the investment landscape when it was founded in 2014 in Vienna, Austria. Its core mission has always been to simplify investing, making it accessible and enjoyable for everyone, regardless of their financial background. By focusing on user-friendly financial products, Bitpanda has successfully attracted a wide range of users, from investment novices to seasoned experts.

Over the course of nine years, Bitpanda has experienced impressive growth, carving out a formidable reputation as one of Europe’s fastest-growing fintech companies. The platform’s team has expanded to over 700 professionals, representing a rich tapestry of more than 50 nationalities. Today, Bitpanda proudly serves a user base exceeding 4 million, further solidifying its status as a leading investment platform.

Bitpanda’s rapid expansion can be attributed to several factors, including its dedication to innovation, customer-centric approach, and robust regulatory compliance. Holding both a PSD2 payment service provider license and an E-Money license, Bitpanda adheres to the highest industry standards, ensuring a secure and seamless investing experience for its users. Bitpanda is one of the most regulated investment platforms in Europe.

Bitpanda’s commitment to state-of-the-art security and a streamlined user experience has played an instrumental role in its continued growth. The platform continually invests in cutting-edge technologies and intuitive design, creating an inviting environment for users to manage their investments with ease.

Additionally, Bitpanda’s success can be linked to its strong emphasis on user education and support. The platform provides a wealth of resources to empower users to make informed investment.

Bitpanda cryptocurrency selection

Bitpanda stands out as an all-encompassing platform that offers its users an extensive array of investment options to suit a variety of interests and financial goals. The platform caters to those seeking traditional investments, such as stocks, as well as those interested in exploring the rapidly evolving world of cryptocurrencies, including popular digital assets like Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), and Litecoin (LTC) and 200+ others. Additionally, Bitpanda provides opportunities to invest in precious metals, appealing to investors who value tangible assets as a means of diversifying their portfolios.

One of Bitpanda’s most attractive features is its adaptability to accommodate users with varying financial resources. Whether you’re working with a modest budget or have substantial funds at your disposal, Bitpanda empowers you to invest in the assets that align with your unique financial objectives. This inclusive approach ensures that a wide range of users can confidently participate in the world of investing, irrespective of their starting capital.

Bitpanda cryptocurrency selection

Bitpanda supported countries

Bitpanda’s commitment to delivering a seamless and accessible investing experience extends to their extensive support for various countries. The platform’s verification process accommodates users from 40+ countries, making it a truly global  investment platform. This wide range of supported countries ensures that Bitpanda can cater to the vast majority of the European  user base. The full list of supported countries can be found here. 

To provide a secure and compliant investing experience, Bitpanda ensures that its platform adheres to the regulatory requirements of each supported country. By maintaining a high level of compliance, Bitpanda can continue to serve its international user base without compromising on security or user experience. This commitment to meeting regulatory standards also enhances user trust in the platform.

As Bitpanda continues to grow, the platform is constantly working to expand its reach and support for additional countries. By doing so, Bitpanda aims to create a more inclusive and accessible investing environment for users worldwide. This focus on accessibility and inclusivity reflects Bitpanda’s core mission of making investing simple and enjoyable for everyone, regardless of their location or financial background.

Bitpanda payment methods

Bitpanda makes deposits and withdrawals convenient and secure by offering a wide range of payment methods. Users with verified accounts can take advantage of these options, as unverified accounts are restricted in accordance with the AML5 directive. The platform’s versatility allows users to manage transactions in several supported currencies, including Euro (EUR), US Dollar (USD), Swiss Franc (CHF), British Pound Sterling (GBP), Turkish Lira (TRY), Polish Zloty (PLN), Hungarian Forint (HUF), Czech Koruna (CZK), Danish Krone (DKK), and Swedish Krona (SEK). The full list can be found here.


Key Features of Bitpanda

Bitpanda main features

Discover Innovative Investment Opportunities with Bitpanda Spotlight

Bitpanda Spotlight is a unique feature that allows users to explore and invest in fast-moving, hard-to-find crypto coins and projects. This exciting offering introduces investors to the new stars of the crypto horizon, expanding their investment opportunities and diversifying their portfolios. Bitpanda Spotlight empowers users to stay ahead of the curve and make informed investment decisions in the rapidly evolving world of cryptocurrencies.

Maximize Your Investment with Staking

Bitpanda’s Staking feature enables users to put their investments to work by staking their coins and earning extra rewards on top of their holdings. Staking with Bitpanda is safe, simple, and hassle-free, providing users with an opportunity to generate additional passive income from their cryptocurrency investments. This feature offers a convenient way for investors to grow their wealth while enjoying the platform’s seamless user experience.

Automate and Simplify Your Investments

Bitpanda offers a range of popular features designed to streamline and simplify the investment process. The Bitpanda Crypto Index allows users to auto-invest in the entire cryptocurrency market, ensuring broad exposure and diversification. The platform’s Savings Plan feature enables effortless saving by automating regular investments in various assets, making it easier for users to achieve their financial goals.

Enjoy Exclusive Benefits and Rewards

Bitpanda goes beyond standard investment services by offering a suite of benefits and rewards that enhance the user experience. The Bitpanda Card, a Visa card with cashback in Bitcoin, allows users to conveniently spend their funds while earning valuable rewards. The platform’s BEST Rewards program offers additional earnings and exclusive perks to investors who hold BEST, Bitpanda’s native token. Users can also participate in the Tell-A-Friend Programme and Affiliate Programme, earning rewards and commissions by inviting friends or becoming partners with the platform.

Experience Seamless Asset Management and Transactions

Bitpanda’s Swap feature allows users to exchange digital assets instantly, saving time and money on transactions. The platform also offers a Payments feature, enabling users to send money quickly and securely through Bitpanda. These features, combined with the platform’s user-friendly interface and diverse investment options, make Bitpanda an ideal choice for anyone looking to simplify their financial management and maximize their investments.

Bitpanda Trading Fee Overview

Bitpanda’s Transparent Premiums and Fees Structure

Opening and maintaining a Bitpanda account is completely free, and the premiums for buying and selling Bitcoin  on Bitpanda stand at 1.49%. All premiums for purchasing and selling cryptocurrencies and digital assets are included in the offered prices, which are constantly updated in real-time. This ensures that you always receive the exact amount of coins or fiat displayed on the order confirmation page. Notably, SEPA transactions for fiat deposits and withdrawals are free of charge.

Understanding Charts, Wallets, and Pricing on Bitpanda

On Bitpanda, the chart price is distinct from the buy or sell price. Users can view the latest buy or sell price by navigating to the summary page. The current fiat value of cryptocurrencies is displayed in users’ wallets, reflecting the latest market price. The selling price of a cryptocurrency, including premiums, is displayed before completing a trade.

Bitpanda Swap: Advantages and Pricing

Bitpanda Swap allows users to instantly exchange any supported cryptocurrency for another supported coin or token on the platform. Swapping between two cryptocurrencies via Bitpanda Swap incurs lower premiums than trading them on the platform. All premiums for buying and selling cryptocurrencies are included in the offered prices, ensuring transparency and ease of use.

Spreads for Bitpanda Stocks and ETFs

Bitpanda Stocks offers fractional investments by issuing a derivative contract backed by the underlying stock or ETF. The platform does not charge regular deposit fees, commissions, overnight fees, minimum fees, or other costs commonly associated with banks or other providers. However, the spread (the difference between the “Bid” and “Ask” prices) is adjusted based on the trading amount, current market conditions, and price adjustments described in the cost transparency documents.

Fees and Premiums for Precious Metals

Bitpanda allows users to invest in precious metals like gold, silver, platinum, and palladium. Each metal has its own premium and storage fee structure. For example, when buying gold, the premium is 0.5% of the purchase amount, and when selling, the premium is 1%. Storage fees are waived for the first 20g of gold, with a standard fee of 0.0125% per week applied to holdings above that amount.

Supported Fiat Currencies on Bitpanda

Bitpanda supports fiat deposits in EUR, USD, GBP, CHF, TRY, PLN, HUF, CZK, DKK, and SEK, which can be used to purchase cryptocurrencies on the platform. Depositing a non-supported currency may incur exchange fees from the respective providers, which are not charged by Bitpanda and are not included in their prices.

Transaction and Miner Fees on Bitpanda

Transaction fees on blockchain networks are paid to miners who secure the network and process transactions for new blocks. These fees do not depend on the amount of coins transferred but can vary according to network traffic. Bitpanda dynamically adjusts the fees depending on network congestion, ensuring timely processing of transactions.

Bitpanda security features

Bitpanda sets itself apart by being fully transparent, acquiring licenses that subject it to scrutiny from multiple financial market authorities, and regularly validating its funds and business practices through external parties. The platform is diligent in adhering to European laws and regulations, operating its businesses based on various VASP registrations, as well as MiFID II, E-Money, and PSD II licenses across its core markets.

Bitpanda takes user data protection seriously, processing personal data only for purposes permitted according to GDPR. The platform employs several security measures to ensure that user data is safely stored and processed, refraining from using personal data for automated decision-making, including profiling. Furthermore, Bitpanda prioritizes asset protection, implementing multiple security measures to shield them from potential threats. Crypto assets are stored in highly secure cold storage facilities that undergo external auditing. Bitpanda’s infrastructure and systems employ advanced encryption technologies and are supported by dedicated security teams. The platform provides 24/7 coverage, with its Operations, Security, and Engineering teams constantly monitoring the markets to respond to any changes.

Bitpanda aims to achieve best-in-class certifications by maintaining internal security programs that align with industry standards. Their ISO27001 certification is proof of their commitment to safety and stringent regulation. Moreover, Bitpanda undergoes regular internal and external reviews by KPMG, a reputable global auditor, to ensure customer assets are fully backed at all times. The platform employs a range of security features to keep user accounts secure. Passwords are stored using trusted and modern hashing algorithms, making them unreadable and impossible to decrypt. Users are encouraged to activate multi-factor authentication (MFA) to defend against security threats. Additionally, Bitpanda has robust KYC onboarding and verification procedures, fully compliant with European regulations. Account lock and session management features further protect user accounts, while account monitoring provides users with important notifications and oversight of their account activity.

Bitpanda’s platform security is bolstered by infrastructure safeguards, internal security measures, and continuous security assessments. Layered technical defenses maintain the platform’s confidentiality, integrity, and availability, while internal security teams ensure a safe and controlled environment for day-to-day operations. Regular assessments of security controls and processes help prevent potential attacks and minimize risk. Bitpanda Custody is an insured, user-friendly custodial wallet platform that offers institutional-grade security, automation, and management of crypto assets across blockchains and DeFi. This service ensures top-level security for users who require a higher level of protection for their digital assets.

Bitpanda customer service

Bitpanda offers exceptional support features, including a comprehensive helpdesk system with a wealth of resources, guides, and FAQs. For more personalized assistance, users can utilize the ticket system to communicate directly with friendly and professional customer support representatives. Bitpanda values user feedback for ongoing platform improvement and ensures up-to-date information by regularly updating its helpdesk content.

Last updated Feb 23, 2024

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